MS Word Woes

I've been editing a word document that I need to submit by EOD. This document is having lots of screenshots documenting an existing application. Now, word has an annoying habit of showing only blank spaces for the screenshots. I click them and it shows me an outline (a placeholder where the image is supposed to be!) The background refreshes are so bad that I have to click on the image each time and scroll up and down a couple of times to get it to show. It's maddening and I am getting madder by the minute.